NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Can not connect to ReadyNAS via Browser(s) SSL CIPHER errors
Please Advise, I can not connect to ReadyNAS units from browsers, SSL error.
This started this morning, as I could connect fine yesterday.
Work arounds tried:
When I put in http adress, co...
I had the exact same issue as you have and tried similar things. Worth checking your antivirus. I've got Bitdefender, and it is causing the problem.
Under online threat prevention, there is a toggle for 'Encrypted Web Scan' flick that off and I was able to access as normal. I tried adding the address as an exception in Bitdefender but that didn't work.
Either way it would be nice if Netgear recognised that when Antivirus and browsers are all considering their remote access solution is unsafe it is probably a hint that they need to update things.
At the time, I found that I could connect via phone browser, and another computer (with same browser version) so everything was pointing at my computer. As I mentioned before I cleared cache, flushed DNS, etc all to no avail.
When I received your comment, I went back and tried again, and connected without any issue.
The only changes I see is a .net update on 11/14 (KB4459942) (I do not believe this to be the resolution as it was still not working on this date), and two microsoft windows security updates on Thursday 11/15 (KB4467107 and KB4459934). I did not make any other changes to get this working again.
I had the exact same issue as you have and tried similar things. Worth checking your antivirus. I've got Bitdefender, and it is causing the problem.
Under online threat prevention, there is a toggle for 'Encrypted Web Scan' flick that off and I was able to access as normal. I tried adding the address as an exception in Bitdefender but that didn't work.
Either way it would be nice if Netgear recognised that when Antivirus and browsers are all considering their remote access solution is unsafe it is probably a hint that they need to update things.
Many thanks for your help re Bitdefender and accessing my NAS drive.
Much appreciated.
Thanks for the solution via Bitdefender. Worked for me after days of headscratching!
TikTok90 wrote:
Either way it would be nice if Netgear recognised that when Antivirus and browsers are all considering their remote access solution is unsafe it is probably a hint that they need to update things.
Impossible. This has not much to do with the browsers or Antivirus - much more these are randomly applied security policies some Internet "Security" products, without real documentation, and without considering simple solutions to keep compliance for legacy devices.
schumaku wrote:
Impossible. This has not much to do with the browsers or Antivirus - much more these are randomly applied security policies some Internet "Security" products, without real documentation, and without considering simple solutions to keep compliance for legacy devices.I agree. Though perhaps providing a way to disable https in the OS-6 ReadyNAS might be good idea. The self-cert issues are getting more annoying over time, and https probably isn't needed for most home users.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
