Forum Discussion
NVX firmware displaying constant error messages
At the time, I found that I could connect via phone browser, and another computer (with same browser version) so everything was pointing at my computer. As I mentioned before I cleared cache, flushed DNS, etc all to no avail.
When I received your comment, I went back and tried again, and connected without any issue.
The only changes I see is a .net update on 11/14 (KB4459942) (I do not believe this to be the resolution as it was still not working on this date), and two microsoft windows security updates on Thursday 11/15 (KB4467107 and KB4459934). I did not make any other changes to get this working again.
I had the exact same issue as you have and tried similar things. Worth checking your antivirus. I've got Bitdefender, and it is causing the problem.
Under online threat prevention, there is a toggle for 'Encrypted Web Scan' flick that off and I was able to access as normal. I tried adding the address as an exception in Bitdefender but that didn't work.
Either way it would be nice if Netgear recognised that when Antivirus and browsers are all considering their remote access solution is unsafe it is probably a hint that they need to update things.
- daztrueOct 15, 2020Aspirant
It looks as though the browser may be the issue. I'm on the verge of upgrading but my OS is too old to upgrade my browser, however I have Brave on my mobile so accessed the NAS that way and found no error messages, the logs displayed (though greyed out), and Vault is still shown as unticked, and unlike on desktop, doesn't display other fields.
With this additional info, I'd be prepared to wait until I've upgraded, now that it seems to be the browser. Do you think that would be okay or better to still proceed with the firmware upgrade now?
Also, would you say it was fine to upgrade from within a virtual machine?
- StephenBOct 15, 2020Guru - Experienced User
daztrue wrote:
Also, would you say it was fine to upgrade from within a virtual machine?
I don't see why not.
daztrue wrote:
Do you think that would be okay or better to still proceed with the firmware upgrade now?
There is one security patch (Samba CVE-2017-7494) in the release notes for 4.2.31, with nothing else. The security patch is significant, but you have been living w/o it for quite a while.
If the browser will let you, I'd upgrade now. But I wouldn't do anything heroic.