cannot access admin page 'Secure Connection Failed'/'unsupported protocol

A recent change with the Local Server Settings of older Readynas devices meant that Today I Was Locked Out Of the Admin Page Of My Readynas Ultra 4. I Know It's An Old Model, But I've Not Been Able T...

StephenB
Feb 14, 2022
Luuta_Scooter wrote:

Have Tried Firefox Portable Going Back To Version 80, and Although It's LettingMe Into Admin Page/Shares, ThePage Is Blank (No Shares Found) And That'sTheOnly Tab It's Showing. Looks Like I'm Stuffed.

You don't want to access https://nas-ip-address/shares

Entering just https://nas-ip-address will redirect to /shares - so make sure you explicitly enter https://nas-ip-address/admin

StephenB

Guru - Experienced User

Feb 14, 2022

Luuta_Scooter wrote:

I Understand That The Security Issue Arises From The Access Being Local, So The Security Certificate Can't Be Verified

No. It's true that the self-signed certificate on the NAS can't be verified, but there is still a way to click through that problem and connect anyway.

The problem is that the old NAS use a protocol called TLS version 1.0. This is outdated, and the browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So they will no longer connect to the NAS.

Luuta_Scooter wrote:

I Heard That An Old Version Of A Web Browser, Not Chrome, Might Allow Access. IfThis Is True, Can Anyone Point Me To A Site Where I Can Download It?

Internet Explorer still works, so if you are running windows, see if that is installed on the PC.

FireFox 94.0.2 also works. Follow the instructions to immediately disable automatic updates after you install it. https://support.mozilla.org/en-US/kb/install-older-version-firefox

Luuta_Scooter wrote:

Wondered If Netgear Will Provide A Fix Despite The Old Devices Being Out Of Warranty.

They might of course, but I would be surprised if they did.

I know of one (non-Netgear) person looking at a patch which would update the TLS verion on the NAS to 1.2. The other option is to patch the NAS to disable https, and only use http.

Though in your case, I suggest the best option is to convert your Ultra 4 to run OS-6 after you regain access. I do recommend upgrading the Ultra to use 2 GB of RAM (instead of the stock 1 GB) before you convert it. That is quite inexpensive (USD cost would be about $20).