NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Luuta_Scooter's avatar
Luuta_Scooter
Aspirant
Feb 14, 2022
Solved

cannot access admin page 'Secure Connection Failed'/'unsupported protocol

A recent change with the Local Server Settings of older Readynas devices meant that Today I Was Locked Out Of the Admin Page Of My Readynas Ultra 4. I Know It's An Old Model, But I've Not Been Able T...
  • StephenB's avatar
    StephenB
    Feb 14, 2022
    Luuta_Scooter wrote:

    Have Tried Firefox Portable Going Back To Version 80, and Although It's LettingMe Into Admin Page/Shares, ThePage Is Blank (No Shares Found) And That'sTheOnly Tab It's Showing. Looks Like I'm Stuffed.

    You don't want to access https://nas-ip-address/shares

     

    Entering just https://nas-ip-address will redirect to /shares - so make sure you explicitly enter https://nas-ip-address/admin  

wptyree's avatar
wptyree
Initiate
Feb 17, 2022

I have a ReadyNAS purchased in 2013.

Encountered the same issue using Chrome and MS-Edge.

Web browsers are turning off support for TL1.0 and TL1.1

(wonder why? but that's a different question for another time)
Solution: Download and install Firefox/Mozilla v77 (which supposedly is the
last version to support TL1.0/1.1). Am now able to access the admin page.
Would certainly appreciate a work around s/w upgrade from Netgear.
It can't be "that" expensive ;)

StephenB's avatar
StephenB
Guru - Experienced User
Feb 17, 2022
wptyree wrote:


Solution: Download and install Firefox/Mozilla v77 (which supposedly is the
last version to support TL1.0/1.1). 

Not sure where you saw that, but FireFox 94.0.2 also still works.  Of course you do need to immediately disable automatic updates after installation.

 

FWIW, Internet Explorer also still works.

 

wptyree wrote:

Would certainly appreciate a work around s/w upgrade from Netgear.

It would be nice, and I have enquired about that.  Though the last updates were 5 years ago, and Netgear did say at the time that they wouldn't do any more.

 

There are some others also looking at solutions - there are two main options

  • Provide a patch to the libraries to support TLS 1.2 in 4.1.x, 4.2.x, and 5.3.x firmware
  • Provide a patch to disable HTTPS in the NAS Apache Configuration.

 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More