cannot access data volume or web utility # 19117808

Hey DTschoolIT,

I took a look into your case and your NAS while it's up in tech support mode real quick. Looks like you had 3 drives to start with, I'll assume the one drive that stopped working from your post was drive 3. Drive 2 looks OK and drive 1 unfortunately has reached the point where it's trying to start up but fails. With 2/3 drives failed like that I can't bring up the RAID or the volume.

If you can get that failing drive cloned over to a new one, or have a data recovery company take care of that (I've seen them work wonders on cloning failing drives, something we just don't have the resources to do ourselves) there may be a chance to get back at the data. Barring that, getting data off 1 drive is going to be tricky due to striping, I haven't used iRecover myself but you may want to give "photorec" a shot too, I don't hold high hopes for it being able to pull anything, though.