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Forum Discussion
bucky1
Feb 06, 2013Aspirant
Cannot access NAS unless I keep changing NAS Host name
READYNAS NV+ v2 with 4 3TB WD Red RAIDiator 5.3 RAIDar 4.3.4 Setup as Flex Raid JBOD with 4 volumes c,d,e,f Windows XP and Windows7 I found recently that sometimes I would switch the NAS on, tr...
StephenB
Feb 27, 2013Guru - Experienced User
It sounds to me like the NAS is not properly starting up the SMB/SAMBA service when you power it on. Changing a network related setting forces the service to be re-started, which is why it "fixes" it. I don't know how the NAS got into that state, and of course this is just a guess.
You might try doing an OS reinstall from the NV+ boot menu (being careful not to do a factory reset!). That won't wipe your data or settings, but it will reset your admin password back to "password", so you will need to change it back. There are no guarantees here, but it is possible that it will clear up whatever is causing this, and it is easy/safe to do.
If that fails, then I see two other options:
a) create a support request (support.netgear.com), and request level 3 support. Maybe one of the Netgear support folks who monitor the forum can help expedite it. When you do get a support case, edit your first post on the thread and add it to the end of the subject. That allows Netgear to connect the dots between the posts and their support database.
b) backup the NAS data, do a full factory reset, and then rebuild everything from scratch (and see if the problem goes away).
I think your volumes not showing up is a different issue. They require NAS admin credentials to see them, media and backup don't. If you are using admin as your windows log on, you may have to live with entering the password every time you boot up the PC. I have to do that on one of my vista systems. If you aren't using admin as the windows log on, then you should be able to fix that with the credentials manager. Wait until the first issue is resolved, then take a look at this one.
You might try doing an OS reinstall from the NV+ boot menu (being careful not to do a factory reset!). That won't wipe your data or settings, but it will reset your admin password back to "password", so you will need to change it back. There are no guarantees here, but it is possible that it will clear up whatever is causing this, and it is easy/safe to do.
If that fails, then I see two other options:
a) create a support request (support.netgear.com), and request level 3 support. Maybe one of the Netgear support folks who monitor the forum can help expedite it. When you do get a support case, edit your first post on the thread and add it to the end of the subject. That allows Netgear to connect the dots between the posts and their support database.
b) backup the NAS data, do a full factory reset, and then rebuild everything from scratch (and see if the problem goes away).
I think your volumes not showing up is a different issue. They require NAS admin credentials to see them, media and backup don't. If you are using admin as your windows log on, you may have to live with entering the password every time you boot up the PC. I have to do that on one of my vista systems. If you aren't using admin as the windows log on, then you should be able to fix that with the credentials manager. Wait until the first issue is resolved, then take a look at this one.
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