NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rui's avatar
Rui
Aspirant
Nov 03, 2015

Cannot access shares after power outage

Hi, I have had my ReadyNAS Duo v1 for 6 years with no problems. Last week I couldnt access one of the shares and I found it was turned off. After powering it up, I still couldnt connect to the shar...
Booting
Rui's avatar
Rui
Aspirant
Nov 04, 2015

Hi StephenB,

 

Thanks for your reply!

I followed your sugestion and installed linux-reader. It can read the disk 1, and the share directory structure is there.

While some of the data is there (the older files than I have a backup of...), most of the files are gone, linux-reader says "There are no recoverable files in this folder"...

 

Any suggestions?

Thanks

 

Regards,

Rui

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Nov 04, 2015

    The lost data is likely a result of the unexpected power cut.  You might need a recovery service to get it back.  Seagate offers one, as does Netgear.  Western Digital doesn't offer their own, but there are partners listed on their web site.

     

    There are tools you can buy if you want to attempt the recovery yourself.  But I haven't done this myself, so I have no recommendations.

    • Rui's avatar
      Rui
      Aspirant
      Nov 08, 2015

      Hi StephenB,

       

      Thank you for your reply. I'm still copying the files that Linux-reader can read to another drive.

      Meanwhile I tried a data recovery program from the makers of Linux-reader, and I'll be having a go at trying to recover files using Linux-Recovery.

      Just the disk scan took more than 24 hours, so it's not going to be a quick process.

       

      I'll let you guys know how it turned out.

       

      Thanks again for your help.

       

      kind regards,

      Rui

      • Rui's avatar
        Rui
        Aspirant
        Nov 19, 2015

        Hi guys,

         

        I installed Disk#1 back in the NAS and performed an OS reinstall.

        I now have access to one of the shares, but FrontView has no buttons or options, in the top right corner it says "ReadyNAS null".

        Any suggestions on how to get it back working? Factory Reset?

        Or should I try taking disk#1 out and booting with Disk#2?

         

        Thanks for your help!

         

        Kind Regards,

        Rui

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More