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Blues11's avatar
Blues11
Luminary
Feb 01, 2015

"Cannot connect discovery server"

I've just reinitialized my 516 (X-RAID) and I can connect as a user. However, the LED display is giving me this message and I cannot log into it as admin using a browser.

I tried powering off and powering it back on but I still can't log in with a browser. Any ideas?

Thank you.

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    DHCP or static IP address?

    Can you see the shares with Windows explorer?
  • Static address (with both network ports used, Round Robin). Only Macs on the network, but I can see the one user's home directory and log in as that user.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Ok. So the local lan segment definitely works.

    I am wondering about DNS, since that could potentially create a problem like that. Maybe try 8.8.8.8 as the DNS server?
    • Ssurgul's avatar
      Ssurgul
      Aspirant

      I hate to chime in randomly, but I wanted to say that putting in two DNS server records solved my own problems with the same error message. When I went to static IP, I hadn't realized there was the need to create the records manually as well.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Ssurgul wrote:

        I hate to chime in randomly, but I wanted to say that putting in two DNS server records solved my own problems with the same error message. When I went to static IP, I hadn't realized there was the need to create the records manually as well.


        A common oversight when going to static addresses.

         

        One of several reasons I always recommend address reservation instead.

  • How do I change the IP address if I can't log in as admin?
  • Strange. I just let it sit for ten or fifteen minutes and the message was gone. I'm now able to log in as admin via a browser.

    I guess I'm OK for now. I'll post again about this if it reoccurs.

    If you know of a KB article about backing up (moving) all the data from my old ReadyNAS Pro to the new 516 that would be helpful. I was not able to get backup to work earlier today. Thank you again.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    First if you have user accounts set up, you should recreate them on the RN516, matching the UID/GIDs.

    There is an issue with files owned by nobody/nogroup - the UIDs/GIDs don't match on the RN516. Most of my shares are fully open, and were set to nobody/nogroup (or sharename/nogroup) on the pto. I changed the ownership of those shares to admin/admin.

    Then frontview backup job for each share (running one at a time). Enable rsync and NFS on the pro for each share.

    Then set up an NFS backup job on RN516 for one of the shares, specifying the IP address of the pro as the remote host. (using the nas name often fails). Run it, then edit the remote system to use rsync, and run it again. Probably makes sense to start with a smaller shares.

    Repeat for every share.

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