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Solved
Cannot connect to ReadyNAS with windows 10 with new router
I have a RN31222D. I recently installed a new router on our network. I can access the RN312 through the new router on my MacBook but cannot on my Windows 10 machine. I can access the RN312 through a ...
Thanks for help. I will continue to use the ip address and not worry about the hostname.
Hi mlobrien117,
Welcome to the Community!
I would like to gather more information to be able to assist you on this.
1. How is the IP address on the NAS configured? Is it static or DHCP?
2. Can you ping the NAS IP address on the Windows 10 computer when you are using the new router?
Regards,
Hi John,
The IP Address is DHCP
I can ping the NAS IP Address.
Since my post I have entered the ip address into the windows file explorer (\\192.168....) and I can access the files on the NAS. Interestingly when I am connected via ethernet and other routers in the building the NAS comes up automatically under network and devices.
So accessing the NAS via IP address works as expected, meaning you are normally accessing it via a name?
Windows Explorer usually shows several categories: computers, media, storage, etc. Accessing via storage would bring up the NAS dashboard. What do you see?
From a command prompt, you could type 'net use' or Windows Credential Manager and remove old entries.
- Yes normally access it by name as it normally shows in the Network section of File Explorer.
All I see is Computer and Network Infrastructure
Typed in net use and there are no entries in the list
mlobrien117 wrote:
Since my post I have entered the ip address into the windows file explorer (\\192.168....) and I can access the files on the NAS.
Can you also access it using the host name (\\nas-host-name in file explorer)?
If you can, the problem is related to discovery, not access/connection.
- I cannot access it by using the host name in windows explorer. I get the message saying network error windows cannot access \\.....
mlobrien117 wrote:
I cannot access it by using the host name in windows explorer. I get the message saying network error windows cannot access \\.....Ok. Does pinging the hostname work?
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