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Forum Discussion
mlobrien117
Feb 21, 2019Aspirant
Cannot connect to ReadyNAS with windows 10 with new router
I have a RN31222D. I recently installed a new router on our network. I can access the RN312 through the new router on my MacBook but cannot on my Windows 10 machine. I can access the RN312 through a ...
- Feb 25, 2019
Thanks for help. I will continue to use the ip address and not worry about the hostname.
rbeidas
Dec 11, 2023Aspirant
Hello, I have a RNDP2000 that is running on a mesh network. My computer is running Windows 10 - 64 bit and Windows 11 - 64 bit.
I can see the drive on Windows 10 but cannot access it.
I get the error message as in the attached file.
Appreciate help with thanks
Sandshark
Dec 12, 2023Sensei - Experienced User
"Account is disabled" is an odd one, at least to me.
A little more detail will help:
When you say you can "see the drive", you mean the NAS shows up in the Network window?
You are then trying to access it by double-clicking the NAS icon when you see this message? Or does the NAS window open and you are double-clicking on a share within it?
Are you presented with a request for credentials to the NAS before you see the message?
Are your NAS user name and Windows user name the same? How about the passwords?
Is there a chance you are using a user name that's reserved on the NAS?
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