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Forum Discussion
kirsten_d
Apr 16, 2017Aspirant
Cannot connect to ReadyNAS with windows 10
I have some time ago updated to windows 10 hoping that I had chosen a late update where most bugs had been identified and solved. However, I cannot connect to my ReadyNAS Duo. I can see the NAS via ...
- Apr 21, 2017
kirsten_d wrote:
RAIDar shows 10.0.0.8 for the NAS.
Router-connected wireless devices all have IP addresses starting with 172.16.0.X - so that must be the area that the router deals in
If your router uses 172.16.0.x addresses, then you can't ping 10.0.0.8.
Did you configure the NAS to use a static address? If not, can you give us some more info on how your NAS is connected to the router (giving the manufacturer/model for any intermediate devices)
There are a couple of things you can try:
(a) directly connect the PC ethernet to the NAS (bypassing the router). Temporarily configure the PC to use 10.0.0.7, gateway 10.0.0.1, subnet mask 255.255.255.0. Then enter https://10.0.0.8/admin in your browser, and reset the NAS network configuration to use DHCP. Reconnect the system as before, and change the PC back to DHCP.
(b) set the router range to use 10.0.0.x, and use address reservation (a usual router feature) to reserve 10.0.0.8 for the NAS. That should let you connect, After that make sure the NAS is configured to use DHCP.
(c) Do an OS reinstall from the front panel of the NAS. That resets the NAS to use DHCP, and also reset the NAS admin password to netgear1. It shouldn't change any other settings or delete data. OS reinstall is described on pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf Be careful not to do a factory reset by mistake, that will delete your data.
StephenB
Apr 16, 2017Guru - Experienced User
Try running CMD on your windows system, and then enter
net use * /delete
net use t: \\nas-ip-address\c /user:admin nas-adimin password
Use the real IP address of your duo, and the real nas admin password. Be careful on the spaces and the direction of the slashes.
The first command will end any open network sessions on the PC (it doesn't actually delete anything). If it prompts, let it proceed.
The second attempts to mount the NAS C volume as drive letter t. Let us know if it works (or what errors you get).
kirsten_d
Apr 17, 2017Aspirant
Thank you, StephenB
I tried the below - it didn´t help.
In the command Prompt I wrote
net use * /delete
I recieved the message: There are no entries in the list.
I then tried to write
net use t: \\10.0.0.8\c /user:admin my password
I recived the message after a little time: The network path was not found.
- StephenBApr 17, 2017Guru - Experienced User
Check the network classification in the Windows network and sharing center. It needs to be set to "private", not "public".
Also, make sure the windows machine is in the same workgroup as the NAS. The workgroup is not the same as homegroup, they are separate settings.
Can you log into the duo by entering http://10.0.0.8/admin in your browser? You could get a security warning you need to click-through. Also, if edge misbehaves you might want to try with firefox or chrome.
- kirsten_dApr 19, 2017Aspirant
How do I found out what is the name of the WORKGROUP for the ReadyNAS when I can't access it? Any tips?
Windows network sharing and sharing center were already classified as private.
I can't contact the ReadyNAS via the IP address (in any browser). I get time out-reply.
Thanks in advance.
- StephenBApr 20, 2017Guru - Experienced User
kirsten_d wrote:
How do I found out what is the name of the WORKGROUP for the ReadyNAS when I can't access it? Any tips?
I assumed that you had access to frontview, obviously that was wrong.
Are you using Edge as the browser? If so, I suggest downloading Chrome and see if that can connect to https://nas-ip-address/admin It will give you a security warning that you need to click through.
Also, does the NAS respond to ping?
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