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Forum Discussion
Steedvlx600
Jul 03, 2016Luminary
Cannot delete old snapshot FOLDER
New setup with 6 4TB WD Reds. Managed to migrate all the data. A Few days later, noticed that "snapshots" were on by default. So, I figured out how to disable snapshots, and deleted them all manu...
Steedvlx600
Jul 03, 2016Luminary
Well, I need to use private user folders. And, I would be incredibly irritated should I not be able to restore from backup... But, so far, everything about this box has been far more complicated than necessary. It often seems intentional.
But.... The question is... how can I get rid of the stuck snapshot folder?
Especially, if I cannot access permissions to take ownership of a simple folder... What system is so badly behaved that it creates folders with system or root ownership... INSIDE the private home folder - and then disallows access to permissions to deal with the problem? It's like a bad joke.
Well, it seems the answer is the same as with a blown lightbulb when you walk into a room.... keep switching it on and off until something new happens... I went back into the share settings for snapshots and kept toggling the file access parameters there... It finally shook something loose... And, the folder was deleted by the system. seems like the "snapshot access" parameter was the key.
After this experience, I will never allow this snapshot nonsense to operate on my systems again. If something THIS basic is such a hassle, I can only imagine what REAL problems it could cause.
StephenB
Jul 04, 2016Guru - Experienced User
Steedvlx600 wrote:
Well, I need to use private user folders.
Another option might be to create restricted shares, where you have more control over access.
Steedvlx600 wrote:
But.... The question is... how can I get rid of the stuck snapshot folder?
You have 90 day phone support from the date of purchase. If you are still within that window, the easiest way to solve your problem is to use it.
- Steedvlx600Jul 04, 2016Luminary
StephenB wrote:Another option might be to create restricted shares, where you have more control over access.
I think you are right. Although it is a shame to have to circumvent what is, otherwise, a reasonable standard hierarchy system. This might actually be the only way to get it working as intended. One more challenge with the system. And, I believe manually creating restrictive shares is exactly what will have to happen.
You have 90 day phone support from the date of purchase. If you are still within that window, the easiest way to solve your problem is to use it.
These systems are all within the 90days. But, I have pretty much given up on direct Netgear support... Long, sad story. I have no further trust in that sad system.
This community is the best front-line for actually solving problems that I have found. And, that is a pretty good thing.Thank you for the great suggestion. It may just go that way if there are any further problems.
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