NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
boolean_chants
May 29, 2014Aspirant
Can't access NAS - password fail - and not showing up on TV
Hi all, Firstly, thanks for any help you might be able to give me. Mods - please move this if it needs to be in a different forum, I looked, but I couldn't work out which it needed to be in, it d...
StephenB
Jun 01, 2014Guru - Experienced User
It might - I'm not running Win 8.1 myself. Though it still has the windows credentials manager.
boolean_chants wrote: I'm running Win 8.1 - in case that makes a difference :)
If you purchased the NAS new, you can also get free Netgear support (phone/chat for the first three months, email afterwards) at support.netgear.com. It might be time to try that.
Usually I don't like to make unneeded changes while troubleshooting - because I don't want to risk making the issue more complicated to fix. That's why I suggested waiting on the firmware upgrade. But since you are running win 8.1, you might want to upgrade the NAS firmware first, not later. There are some updates to the file sharing protocol in the NAS which might matter. Though if you decide to try support, wait for them to engage before you do anything more on the NAS.
Yes, they should be able to - certainly if this was a ReadyNAS. The OS partition and configuration is on the disks. If the firmware installed on the drives isn't matched to the version stored in the NAS flash, then the NAS will upgrade/downgrade the firmware on the OS as part of the boot process. The workaround (which requires that you know the firmware version on the disks) is to install the firmware onto the NAS by putting in a scratch disk first, letting it install, and then manually loading the firmware. This would only be a problem if the firmware installed in the NAS (or on the drives) was very old.
boolean_chants wrote: ...Do you think if someone else has the same NAS system they could just put my drives into it and voilois the data would be see-able?
I also think that the shop you tried either didn't have the right tools or the right knowledge. All ReadyNAS use a standard RAID (even with xraid, it is standard RAID on the disks). The data volumes can be mounted on standard linux systems if you know how. There is a guide for sparc-based readynas here: http://home.bott.ca/webserver/?p=306 RAID-0 might require a slightly different procedure - not sure about that.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!