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Forum Discussion
EKroboter
Apr 28, 2019Apprentice
Can't access NAS by its name in the network after 6.10 upgrade
Before the 6.10 upgrade I was able to access all our shares simply by accessing \\NAS01. After the update, none of our Windows PCs was able to open the location, receiveing a Windows Explorer error s...
StephenB
Jun 25, 2019Guru - Experienced User
allllan wrote:
Getting the identical issue...suddenly none of my PC users can access the local drive. I'm not a network guy, so not clear how to go about resolving.
Does entering \\nas-ip-address into the file explorer address bar give them the share list? Use the real IP address of course.
EKroboter
Jun 25, 2019Apprentice
Hi StephenB
This problem was resolved several weeks ago after rebuilind and reinstalling the whole setup. I've bigger problems now with AD unfortunately.
- schumakuJun 25, 2019Guru - Experienced User
EKroboter wrote:This problem was resolved several weeks ago after rebuilind and reinstalling the whole setup. I've bigger problems now with AD unfortunately.
In an Active Directory environment, member servers are registered in the local DNS, so permitting the client name resolution is set correct, the NASname must be DNS resolveable.
In any case, the ReadyNAS are announced by a NetBIOS host announcement _and_ per WS-Discovery. If these information is not becoming visible, the clients lack of the Windows 10 CIFS/SMB 1.0 Client support (for the NEtBIOS part), and/or the network isn't correctly configired for IP brodcast (NetBIOS) and Multicast (WS-Dicovery).
Again and again always the same problems ... unlikley a REadyNAS 6.10.1 or whatever curent build issue.
- EKroboterJun 25, 2019Apprentice
DNS is fully accesible and working, not a single device has problems resolving internal host names.
The ReadyNAS has a static DNS entry registered when it joins the domain.
NetBIOS is fully functional. CIFS is also enabled in both our DCs.
I have two other Linux-based systems integrated into AD. None of them have issues. If by some reason (and this is expected), the DCs become offline, they will report an error but never, NEVER, delete user credentials and corrupt everything like the ReadyNAS did in two different opportunities. Our OpenFire server for intenal chat also syncs with AD for user credentials and has never done something like this.
- schumakuJun 25, 2019Guru - Experienced User
So if DNS is fully workable, why should the NAS not being workable using the hostname?
Similar, with NetBIOS and WS-Discovery fully workable, there is no reason that the NAS isn't discovered and not show up in Explorer.
So for discovery, it's double fail safe, for name resolution, there are three independent systems ....it's hard to imagine that none of these all is working.
- EKroboterJun 25, 2019Apprentice
I was referring to our current AD issues, not this. The NAS always showed up in Explorer. The user credentials is what keeps getting f**cked everytime I try AD integration.
- SandsharkJun 25, 2019Sensei
My problem (and most I've seen in the forum) has never been discovery, at least as far as I can tell. The NAS icon is sitting right there in "Network", ready to be double-clicked. But it's when it's double-clicked that the problems begin -- I am denied access, with Windows saying the NAS can't be found. Why putting the IP in the HOSTS file solves this is something I don't even understand, as that should be for a discovery issue. But it works.
When a PC with this problem is freshly booted, the first attempt at accessing the NAS takes a very long time, eventally coming back saying I can't access it. After that, the response is nearly instantaneous. What it is trying, but failing, to do during that long pause is unknown to me, but likely a key in all this.
Note that I refuse to put my NAS credentials in the credentials manager and give viruses and ransomware an easier path to get to it. But it should not be necessary that I do so. It should ask me for credentials, as it does when the IP is in the Hosts file and sporatically on other PCs after a fresh reboot.
If it matters, my user ID on the computers and NAS are the same, but my passwords are not.
- dswhatJun 26, 2019Tutor
I'm willing to bet that if you renamed the NAS in the interface, it will fix it, as it did for me.
I'm also pretty certain that something changed in the 6.10 release. I posted above and won't bug you with describing it again, but I got tired of it and just settled on the rename.
I have yet to apply the latest update it is saying I need 6.10.1
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