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Can't access shares
Hi All, I've had a reasonably lengthy search over the internet and couldn't solve my issue. I have had this readyNas NV+ V2 for several years now. The only problems I've had prior to this was that i...
Since you only want to offload data, you might consider enabling another file protocol.
For instance, enable FTP and then use FileZilla on the PC to access the files you want.
Then circle back to getting SMB to work if it is still of interest.
ImPatman wrote:
- Raidar says firmware is 5.3.13 and Status: Healthy
- I don't know what firmware I'm running as per above. If necessary, any other way to find out?
You do know the firmware, as RAIDar told you that you are running 5.3.13. That is the most recent (and final) firmware version for your NAS.
ImPatman wrote:
- Network DNS setting is DNS1: 192.168.0.xxx but the IP address is 192.168.1.xxx. Not sure if relevant but I couldn't figure out how to change it.
Click on the icon immediately to the right of the DNS settings label. See page 68 in the software manual here: http://www.downloads.netgear.com/files/GDC/READYNAS%20ARM-PLATFORM%20(DUO%20V2,%20NV+%20V2)/RAIDiator%205.3%20SW%20Manual_5Sep12.pdf
ImPatman wrote:
- Using Windows 10 pro, workgroup name is identical.
Your old NAS only supports SMB 1. Microsoft is deprecating SMB 1 (using SMB 3 instead). So go into "turn windows features on and off" in the PC, and see if the SMB 1 client is enabled. If it isn't, then enable it by checking the checkbox, and then reboot the PC.
I can't tell from your post if you are trying to back up the PC in the backup job or not. But if you are, you will either need to also enable the SMB 1 server on the PC, or you will need to switch to a PC-based backup tool - such are Acronis TrueImage (not free) or FreeFileSync (which is free). I suggest switching to a PC backup tool.
Hi StephenB ,
Thanks for your informative reply. SMB1 was already enabled unfortunately, darn.
I'm just trying to recover the contents in the NAS to save me some inconvenience. I will investigate the backup options you suggested as I am keen on finding better ways to store my digital media moving forward.
If there's any other course you can suggest to troubleshoot my issues I'd appreciate it, otherwise I guess I'll start preparing myself to reformat the HDD's later.
Maybe try running CMD on a windows PC and enter
net use * /delete /y
net use t: \\192.168.1.115\C /user:admin nas-admin-password
using the real NAS admin password of course.
The first command terminates any open SMB sessions in the PC.
The second attempts to map the NAS data volume to drive letter T in the PC.
Hi StephenB ,
Thanks once again. I tried the net use * /delete /y command and it returned "There are no entries in the list."
Followed up with net use t: \\192.168.1.1xx\C /user:admin nas-admin-password returned:
"System error 53 has occurred.
The network path was not found."
I replaced \C with a few of my shared folder names and only 1 returned a different error:
"System error 5 has occurred.
Access is denied."
This was with a brand new user and new password I created just a few minutes earlier too so I'm certain the credentials are good.
I went ahead and deleted all my user accounts to hopefully bypass the password entry screen but it still asks me for the user/password. All permissions are set to Everyone:read/write. I noticed too that the dashboard would allow me to delete shares but I can't add new ones. Is there any way to relax the security further?
ImPatman wrote:
I tried the net use * /delete /y command and it returned "There are no entries in the list."
That is a normal status - it's just telling you that there are no sessions to close.
ImPatman wrote:
Followed up with net use t: \\192.168.1.1xx\C /user:admin nas-admin-password returned:
"System error 53 has occurred.
The network path was not found."
I replaced \C with a few of my shared folder names and only 1 returned a different error:
"System error 5 has occurred.
Access is denied."
This was with a brand new user and new password I created just a few minutes earlier too so I'm certain the credentials are good.
The command for C will only work if the user name is admin. It also will fail if you are using the default NAS admin password.
Is there any internet security software running on the PC?
It might be worth rebooting the PC if you haven't done that already.
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