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Forum Discussion
ImPatman
Nov 25, 2019Aspirant
Can't access shares
Hi All, I've had a reasonably lengthy search over the internet and couldn't solve my issue. I have had this readyNas NV+ V2 for several years now. The only problems I've had prior to this was that i...
- Dec 26, 2019
Since you only want to offload data, you might consider enabling another file protocol.
For instance, enable FTP and then use FileZilla on the PC to access the files you want.
Then circle back to getting SMB to work if it is still of interest.
ImPatman
Dec 03, 2019Aspirant
Hi StephenB ,
Thanks for your informative reply. SMB1 was already enabled unfortunately, darn.
I'm just trying to recover the contents in the NAS to save me some inconvenience. I will investigate the backup options you suggested as I am keen on finding better ways to store my digital media moving forward.
If there's any other course you can suggest to troubleshoot my issues I'd appreciate it, otherwise I guess I'll start preparing myself to reformat the HDD's later.
StephenB
Dec 03, 2019Guru - Experienced User
Maybe try running CMD on a windows PC and enter
net use * /delete /y
net use t: \\192.168.1.115\C /user:admin nas-admin-password
using the real NAS admin password of course.
The first command terminates any open SMB sessions in the PC.
The second attempts to map the NAS data volume to drive letter T in the PC.
- ImPatmanDec 19, 2019Aspirant
Hi StephenB ,
Thanks once again. I tried the net use * /delete /y command and it returned "There are no entries in the list."
Followed up with net use t: \\192.168.1.1xx\C /user:admin nas-admin-password returned:
"System error 53 has occurred.
The network path was not found."
I replaced \C with a few of my shared folder names and only 1 returned a different error:
"System error 5 has occurred.
Access is denied."
This was with a brand new user and new password I created just a few minutes earlier too so I'm certain the credentials are good.
I went ahead and deleted all my user accounts to hopefully bypass the password entry screen but it still asks me for the user/password. All permissions are set to Everyone:read/write. I noticed too that the dashboard would allow me to delete shares but I can't add new ones. Is there any way to relax the security further?
- StephenBDec 19, 2019Guru - Experienced User
ImPatman wrote:
I tried the net use * /delete /y command and it returned "There are no entries in the list."
That is a normal status - it's just telling you that there are no sessions to close.
ImPatman wrote:
Followed up with net use t: \\192.168.1.1xx\C /user:admin nas-admin-password returned:
"System error 53 has occurred.
The network path was not found."
I replaced \C with a few of my shared folder names and only 1 returned a different error:
"System error 5 has occurred.
Access is denied."
This was with a brand new user and new password I created just a few minutes earlier too so I'm certain the credentials are good.
The command for C will only work if the user name is admin. It also will fail if you are using the default NAS admin password.
Is there any internet security software running on the PC?
It might be worth rebooting the PC if you haven't done that already.
- ImPatmanDec 26, 2019Aspirant
Hi StephenB ,
Yep tried that with the \C drive and admin credentials first time around and returned the System error 53. There's no AV and firewalls have all been temporarily disabled. I tried to break it down a little and just tried the "net use t: \\192.168.1.xxx\[share]" command without the /user password option but only 1 of my shares (including the C drive) responded with a prompt to enter the user name and when admin credentials were entered it also returned System error 53.
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