Forum Discussion

clinford's avatar
clinford
Aspirant
Oct 23, 2016
Solved

Can't add Camera after 6.6.0 update

Have a 314 and after the 6.6.0 update now can't get a new IP Camera to work with the readynas surveillance app. I can search and add the Camera ok but can't when try and set the Camera to connect it...
Installation & Upgrade
  • evan2's avatar
    evan2
    Oct 26, 2016

    Don't remove the settings and recorded video after update to new version.

evan2's avatar
evan2
NETGEAR Expert
Oct 23, 2016
Hi clinford ,
Could do please tell me your camera's model?
  • clinford's avatar
    clinford
    Aspirant
    Oct 24, 2016

    Hi Evan2,

     

    it is a Hikvision DS-2CD2122FWD-IWS and works with the RN102 fine, we have other Hikvision's and works fine.

    • evan2's avatar
      evan2
      NETGEAR Expert
      Oct 24, 2016

      Could do please tell me surveillance app's verion are you using?

      Could do please update to the latest APP? The latest APP version is v. 1.4.3-15.

      • clinford's avatar
        clinford
        Aspirant
        Oct 24, 2016

        It is Firmware Version: 1.1.1. I can't appear to update it from the Apps on the App section of the NAS

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