Ever since i rearranged some of my network gear, the readynas doesn't allow us to connect to it.i also can't get to it in frontview, even though we are using the correct ip address.i just have a simple setup now..modem connected to switch which is connected to our machines.i recently retired what seemed to be a faulty netgear WR3500 router in the setup. it had only previously beenused as a switch.it was seemingly faulty, so we retired it.we use the NVX for general storage as well as Apple Timemachine.can anyone help me out?a little desperate!!

When you say you were using the 3500 as a switch, do you mean that nothing was connected to the WAN port?You can try a direct connect with a mac (wiring the ethernet cable directly to the mac NIC).If you are using DHCP on the NAS, configure the PC to use IP 192.168.168.100 and subnet 255.255.255.0. The NAS should fail over to 192.168.168.168If you are using a static IP in the NVX you can configure the PC to use an appropriate IP/subnet.Another option is to do an OS reinstall from the NVX front panel. That will reset the IP config to dhcp and the admin password to netgear1. It shouldn't make any other changes, though of course there is always some risk.

many thanks for the great suggestions, though my knowledge of these things is very slight.i've really had little to do with the setup of this machine.i've used it for some years now, and when it goes down, it's always too hard to recover itexcept through a total hit and miss method."When you say you were using the 3500 as a switch, do you mean that nothing was connected to the WAN port?"from lack of knowledge, i'm not really sure, but the modem was connected, and three of the four ethernet ports were full.we didn't use the wireless either."You can try a direct connect with a mac (wiring the ethernet cable directly to the mac NIC)."this is something i may be able to handle..do you mean one ethernet cable from one of my macs straight to the nas?as the nas is setup in an out of the way place this could be awkward but i couldtry it.do you think that this could fix things so that when i went back to the normal network setupthe nas would be back to how it functioned previously?thanks again!

The router should have 5 ports on the back (1 yellow). The yellow one would be the WAN port. If you are trying to use a router as a switch it is important not to plug into the WAN port.If you can reach the NAS in direct connect mode you can reconfigure the ethernet so it works on your new network setup.BTW, what IP address is RAIDar giving you for the NAS? Also, what IP is your Mac?

thanks again..your understanding of this is obviously pretty good!yes the yellow port was being utilised.could that have disrupted the nas (by removing the the router device)?btw, in the future, if i was going to used the wr3500 as a switch again, do i just use the power input and the four ethernet ports?on the front screen of the nas and WakeOnLan it says the nas is 192.168.5.6.in sys. prefs.>network the main window says:"Ethernet is active and has ip address 192.168.1.123"also, "using dhcp","subnet mask 255.255.255.0","router (which i think in this case is the modem?) 192.168.1.1i will try to get a long cable to the nas, otherwise i'll retrieve it (pain) and bring it closer the the imac.when i get it connected, what do i need to do to reconfigure the ethernet so it works moving forward?cheers, tony

OK, i have the nas connected directly to the imac...trusted 25mt lead..raidar can't find it tho..and safari won't connect to the said above ip address..so don't see how i can connect?'afp' and 'cifs' i can see in the sidebar (but wont connect)and 'WakeOnLan' sees it, so i guess something sees it.can i get some pointers on what to do next?cheers

Can't connect to NVX..a little desperate!!

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ash1
Aspirant
Apr 07, 2013
oh yeah,
as i said before the device we recently retired was the netgear WNR3500 router.
in the end it was being used as a switch only.

but stephenb pointed out that it should never have had the WAN port used, if that was the case.
the modem was connected to that port, and three devices were connected to the other ports.

saying that, could that have potentially caused trouble..speed issues, etc?
StephenB
Guru - Experienced User
Apr 07, 2013
Yes. If the WAN port was used with the normal router config you would have seen more connectivity issues than speed problems. For instance, a device connected to the WNR might be able to reach other devices on the network, but they would not be able to reach it.

Though routing through the WAN port is slower than switching, so there would be some loss there also.

If the WAN port was connected to a local device (not the upstream router/switch) then that device probably wouldn't have any connectivity.

Some Netgear routers can be configured as access points. In that scenario, you would get full connectivity but you would see a speed loss between the WAN port and the others. I am not seeing that option in the WNR3500 manual though.
ash1
Aspirant
Apr 08, 2013
thanks for the info. we shouldn't have to use the WNR again in our network anyway, so hopefully it's a goner..

so far everything appears to running faster post WNR.

one thing we have had trouble with, from time to time, while the WNR was part of the network (WAN port used), was that our TimeMachine backups would fail. the TM backups are all domiciled on the NVX.
each of the 5 computers/backups in the network have suffered at one time or the other,
but only one at a time.

when it happens, there appears to be a verification error from TimeMachine and it won't connect to the backups on the NAS.

we've had the WNR ever since the NAS, so i'm keeping fingers crossed that it was the WNR that has caused the headaches.

cheers

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Can't connect to NVX..a little desperate!!

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