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HVGSIT's avatar
HVGSIT
Aspirant
Jun 26, 2017

Can't delete an unused ReadyDR share

 

Hi,

 

I can't delete an old ReadyNas DR share I set up while testiing months ago. I get the following error in the web interface.

 

"Could not delete share due to snapshot deleteion failure, Code 1004030000"

 

I have tried  updating to 6.7.5 and so rebooted.

 

I have downloaded the logs from the NAS and the following looks like the issue

 

Jun 26 10:38:47 NAS01 snapperd[3632]: Snapper delete-config
Jun 26 10:38:47 NAS01 snapperd[3632]: loading 208 failed
Jun 26 10:38:47 NAS01 snapperd[3632]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:39 (Directory not empty)
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting btrfs snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: CAUGHT: deleting snapshot failed

 

Any ideas how to remove it ?

 

Thanks

Phil

 

 

 

 

5 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello HVGSIT,

     

    Can you PM the serial number of your NAS, so I can check our system for its warranty status.


    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I'm wondering if you purchased your RN316 (new) between 1 June 2014 and 31 May 2016.  If so, you have lifetime chat support at my.netgear.com.  That would be a good option.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        HVGSIT wrote:

        Yes purchased 08/2014

         

        Phil


        If you purchased new, then you should have free lifetime chat support at my.netgear.com.  That was offered on business ReadyNAS purchased between 1 June 2014 and 31 May 2016.

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