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Forum Discussion
buser2
Jun 16, 2010Aspirant
Can't delete file
Hi guys, Ok so i got this file i am trying to delete but everytime i try to drag it to the trash i get this error: "The operation can’t be completed because you don’t have permission to access ...
invisible21
Mar 01, 2011Aspirant
FYI, I was having this problem and I believe sphardy was correct in thinking that you mistakenly added or created the file in question while logged in as the "guest" user. I had all of the same symptoms and when following along with the steps in this thread, I encountered all the same issues.
Like buser2, I was sure that I hadn't created the files under the guest account but thinking back, there was one time I connected using a different laptop and moved some files around and I'm betting that is when I caused the problem. I was finally able to log in as the guest user and delete the files that I were causing the problem without any issues.
If you're automatically authenticating using your admin credentials, try entering afp://anythingyouwant@ip.address.of.readynas and it will bring up the authentication dialog. At that point, click the radio for "Guest" and connect. You should be able to delete the files.
Like buser2, I was sure that I hadn't created the files under the guest account but thinking back, there was one time I connected using a different laptop and moved some files around and I'm betting that is when I caused the problem. I was finally able to log in as the guest user and delete the files that I were causing the problem without any issues.
If you're automatically authenticating using your admin credentials, try entering afp://anythingyouwant@ip.address.of.readynas and it will bring up the authentication dialog. At that point, click the radio for "Guest" and connect. You should be able to delete the files.
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