NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't find device after upgrading to 6.5.0
Hello, After upgrading firmware of my ReadyNAS 104 to 6.5.0 I can't see access my ReadyNAS. Can't do it from web browser, neyther from the ReadyCloud Client Windows App (after updating it to ver...
Hi jvieira,
Welcome to the community!
Did the ReadyNAS obtained an IP address from your network after it automatically rebooted? If you are in your home network, I suggest that you use the RAIDar utility to detect the ReadyNAS and see if finds it. Lastly, a cold reboot to the unit would help.
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
Hello,
Yes, it as obtained an IP address from my network. I can access it through my windows explorer, it asks me for credentials and I can read and write information in it.
I'll try the RAIDar utility.
I've already did a reboot.
Hi jvieira,
Were you able to migrate your ReadyCLOUD account with your existing MyNETGEAR account?
Kind regards,
BrianL
NETGEAR Community TeamHello,
I was able to access the NAS. When I used RAIDar utility app, he found it instantaneously, but when I clicked "Access Admin Page", it wasn't able to access. For some reason, and after several attempts, I tried to use the former ReadyCLOUD account, and it prompted me if I'd want to use the new MyNETGEAR account and after that, if I'd want to bind them. So I did it and now it works fine. I just don't know why it didn't prompted me earlier.
Thank you.
Best Regards,
Jorge Vieira, Portugal
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
