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Forum Discussion
Can't find device after upgrading to 6.5.0
Hello, After upgrading firmware of my ReadyNAS 104 to 6.5.0 I can't see access my ReadyNAS. Can't do it from web browser, neyther from the ReadyCloud Client Windows App (after updating it to ver...
Hello,
Yes, it as obtained an IP address from my network. I can access it through my windows explorer, it asks me for credentials and I can read and write information in it.
I'll try the RAIDar utility.
I've already did a reboot.
Hi jvieira,
Were you able to migrate your ReadyCLOUD account with your existing MyNETGEAR account?
Kind regards,
BrianL
NETGEAR Community Team
Hello,
I was able to access the NAS. When I used RAIDar utility app, he found it instantaneously, but when I clicked "Access Admin Page", it wasn't able to access. For some reason, and after several attempts, I tried to use the former ReadyCLOUD account, and it prompted me if I'd want to use the new MyNETGEAR account and after that, if I'd want to bind them. So I did it and now it works fine. I just don't know why it didn't prompted me earlier.
Thank you.
Best Regards,
Jorge Vieira, Portugal
Hi jvieira,
This action is required once the system is updated to the latest Firmware (6.5.0). I'm happy that you got your system running again and everything is back to normal. Since your issue has been resolved, we encourage you to mark this thread closed by clicking the "Accept as Solution" button in one of the responses that you received.
Kind regards,
BrianL
NETGEAR Community Team
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