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Bobmars's avatar
Bobmars
Aspirant
Jan 20, 2018
Solved

Can't find RND2110v2 in network

Can't find RND2110v2 in network

I need some help on windows 10 configuration. With raidair I can find my NAS system and it seem to be working. When I try to connect the system tells me that some network setting might not be correct. Adding \\192.168..... directly to explorer shows as well no device... . In the networkview I also cannot find my nas system. Firewalls are all turned off. What else can I try?

 

I know that I started this thread before but unfotunately I did not successfully close it.... so I give it a new try

THX

Robert

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What firmware does RAIDar say the NAS is running?

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Bobmars,

     

    Based from the previous thread, you are not able to ping the NAS IP address. May I know the NAS IP address on RAIDar and also the computer LAN IP? 

     

    Are you also not able to access the NAS when you use a different computer?

     

    Regards,
    JohnCM_S
    NETGEAR Community Team

    • Bobmars's avatar
      Bobmars
      Aspirant

      Hi John,

       

      NAS Firmwareversion: 5.3.7

      NAS IP: 192.168.1.5

      Laptop IP:  192.168.0.65

       

      CU

      Robert

      • ilneill's avatar
        ilneill
        Apprentice
        You might want to check the IP address configuration of you laptop and your NAS. If they both have a subnet mask of 255.255.255.0, then that will explain your connectivity issues. If they have that mask, they are on different logical networks.

        The fact that RaidAR works indicates that your boxes are on the same physical network so adjusting addresses temporarily will get you access, but long term both boxes need to be on the same logical network network as your router. If the mask is as I suspect, then the first 3 numbers of all your IP addresses need to be the same, if the boxes are to be on the same logical network.

        I hope this helps you.

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