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Forum Discussion
annekrijn
Jun 08, 2017Aspirant
Can't get FTP access to work on my shares
Hi all, I can't get FTP access to work on the shares on my ReadyNAS. I am able to connect to the server running on the NAS (my client tells me so), but it fails in the authentication process. Ev...
- Jun 15, 2017
You are not using FTP, since that doesn't use TLS - you are using either FTPS or SFTP.
In FileZilla, set the protocol to "FTP - File Transfer Protocol" and set Encryption to "Require explicit FTP over TLS".
On the NAS make sure "Enable FTPS" is checked. You can also set "Force FTPS".
There might also be an issue with the specifics of the password - either the length or perhaps a special character. If that's a possibility, then try testing with a simpler password, and see if that makes a difference.
annekrijn
Jun 15, 2017Aspirant
Here we go, the log file from FileZilla.
2017-06-15 13:33:03 4052 1 Status: Connecting to 192.168.178.30:21...
2017-06-15 13:33:03 4052 1 Status: Connection established, waiting for welcome message...
2017-06-15 13:33:03 4052 1 Response: 220 ProFTPD 1.3.5b Server (NETGEAR ReadyNAS) [::ffff:192.168.178.30]
2017-06-15 13:33:03 4052 1 Command: AUTH TLS
2017-06-15 13:33:03 4052 1 Response: 234 AUTH TLS successful
2017-06-15 13:33:03 4052 1 Status: Initializing TLS...
2017-06-15 13:33:03 4052 1 Status: Verifying certificate...
2017-06-15 13:33:03 4052 1 Status: TLS connection established.
2017-06-15 13:33:03 4052 1 Command: USER admin
2017-06-15 13:33:03 4052 1 Response: 331 Password required for admin
2017-06-15 13:33:03 4052 1 Command: PASS ***********
2017-06-15 13:33:03 4052 1 Response: 530 Login incorrect.
2017-06-15 13:33:03 4052 1 Error: Critical error: Could not connect to server
StephenB
Jun 15, 2017Guru - Experienced User
You are not using FTP, since that doesn't use TLS - you are using either FTPS or SFTP.
In FileZilla, set the protocol to "FTP - File Transfer Protocol" and set Encryption to "Require explicit FTP over TLS".
On the NAS make sure "Enable FTPS" is checked. You can also set "Force FTPS".
There might also be an issue with the specifics of the password - either the length or perhaps a special character. If that's a possibility, then try testing with a simpler password, and see if that makes a difference.
- annekrijnJun 17, 2017Aspirant
Yesss, the FTPS setting seems to have done the trick!
Thanks so much for sticking with me and figuring it out!
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