Forum Discussion

Tutor

Feb 18, 2019

Solved

Can't register ReadyNAS Already Registered

When I log in to my netgear account I am told that I have not registered any devices, and when I try to register my device I am told it has already been registered.. why and how do i fix it? I also ...

Marc_V
Feb 18, 2019
Hi @mpleline

You will have to send customer service a request for this, I sent you a PM regarding this.

This should resolve your registration issue.

Regards

mpeline

Tutor

Feb 18, 2019

Marc_V

NETGEAR Employee Retired

Feb 18, 2019

Hi @mpleline

You will have to send customer service a request for this, I sent you a PM regarding this.

This should resolve your registration issue.

Regards

mpeline
Tutor
Feb 18, 2019
Hi Marc

It's working now, thank you very much.
raganello
Aspirant
Mar 07, 2019
Marc_V wrote:

Hi @mpleline

You will have to send customer service a request for this, I sent you a PM regarding this.

This should resolve your registration issue.

Regards

Hi, I have the same problem. I purchased a pair of Orbi RBS50 from a seller via Amazon, but when trying to register I'm told the "serial number has already been registered to another customer". How can I proceed please?
- StephenB
  Guru - Experienced User
  Mar 07, 2019
  raganello wrote:
  I have the same problem. I purchased a pair of Orbi RBS50 from a seller via Amazon, but when trying to register I'm told the "serial number has already been registered to another customer". How can I proceed please?
  
  Try emailing customer.service@netgear.com