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Can't Replace HDD in Bay 1
My RN202 had two Seagate Barracuda 1TB drives in it and one of the drives started to fail. The failing drive was in Bay 2. I wanted to replace both drives with 1 TB Seagate NAS drives (ST1000NV0...
I did a factory reset of the RN202 this morning to get it back to a steady state.
So, afdter doing a lot of testing with all the different combinations it seems pretty clear that for some reason, the RN202 does not like on eof the Seaagate NAS drives. Both Bay 1 and Bay 2 work perfectly if I install the single drive that has not given me trouble. If I use the other drive, the RN202 will not boot and cannot load the OS or read the drive. The drive does work fione on my Mac and I can read and write to it but it will not work in the ReadyNAS.
I spent some time on the phone with Seagate Tech Support and they are sending me a replacement drive as they believe there may be an issue with the drive's firmware. I have rebuilt the NAS and it appear to be working fine.
At this point I am considering this issue resolved since the RaedyNAS seems to be working fine as long as I don't use that drive.
Thanks for your quick reply. I thought the steps I took were some logical troubleshooting but if you have some constructive feedback on what next steps would be I would appreciate hearing them.
Regards,
David
Do you have Raid set up? In case like this often one looks good is bad one. Assuming you have a good back up,
if I were you, I'd try only 1 bay at a time. I(f 1 Bay only works fine and when 2nd drive is installed problem starts
then have to find out which bay is in trouble. Again I doubt drive is bad. May take some time with patience or WORST
case the case main board may have a problem.
Dear VE6CGX:
Thanks for your response. Liek you, I do not believe the drive is bad either. I did test the two new NAS drives in a Drobo disk array that I have and both worked perfectly. In addition, with only one drive in the RN202, the system does not work correctly and I cannot access the contents.
Regards,
David
I did a factory reset of the RN202 this morning to get it back to a steady state.
So, afdter doing a lot of testing with all the different combinations it seems pretty clear that for some reason, the RN202 does not like on eof the Seaagate NAS drives. Both Bay 1 and Bay 2 work perfectly if I install the single drive that has not given me trouble. If I use the other drive, the RN202 will not boot and cannot load the OS or read the drive. The drive does work fione on my Mac and I can read and write to it but it will not work in the ReadyNAS.
I spent some time on the phone with Seagate Tech Support and they are sending me a replacement drive as they believe there may be an issue with the drive's firmware. I have rebuilt the NAS and it appear to be working fine.
At this point I am considering this issue resolved since the RaedyNAS seems to be working fine as long as I don't use that drive.
I wonder built in power supply is sick being unable to supply enough juice for two drives. Or that driveès control interface logic is hosed.
I would not think it is a power supply issue since using a different drive in the other bay (it doesn't seem to matter which drive is in which bay) works fine. The only failure is the questionable drive.
I should have the replacement drive in about 3 days. I'll report back once I install it in the system and we'll see if there are issues.
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