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Forum Discussion
dschwartzer
Jun 05, 2016Luminary
Can't Replace HDD in Bay 1
My RN202 had two Seagate Barracuda 1TB drives in it and one of the drives started to fail. The failing drive was in Bay 2. I wanted to replace both drives with 1 TB Seagate NAS drives (ST1000NV0...
- Jun 09, 2016
I did a factory reset of the RN202 this morning to get it back to a steady state.
So, afdter doing a lot of testing with all the different combinations it seems pretty clear that for some reason, the RN202 does not like on eof the Seaagate NAS drives. Both Bay 1 and Bay 2 work perfectly if I install the single drive that has not given me trouble. If I use the other drive, the RN202 will not boot and cannot load the OS or read the drive. The drive does work fione on my Mac and I can read and write to it but it will not work in the ReadyNAS.
I spent some time on the phone with Seagate Tech Support and they are sending me a replacement drive as they believe there may be an issue with the drive's firmware. I have rebuilt the NAS and it appear to be working fine.
At this point I am considering this issue resolved since the RaedyNAS seems to be working fine as long as I don't use that drive.
VE6CGX
Jun 05, 2016Master
Do you have Raid set up? In case like this often one looks good is bad one. Assuming you have a good back up,
if I were you, I'd try only 1 bay at a time. I(f 1 Bay only works fine and when 2nd drive is installed problem starts
then have to find out which bay is in trouble. Again I doubt drive is bad. May take some time with patience or WORST
case the case main board may have a problem.
dschwartzer
Jun 09, 2016Luminary
I did a factory reset of the RN202 this morning to get it back to a steady state.
So, afdter doing a lot of testing with all the different combinations it seems pretty clear that for some reason, the RN202 does not like on eof the Seaagate NAS drives. Both Bay 1 and Bay 2 work perfectly if I install the single drive that has not given me trouble. If I use the other drive, the RN202 will not boot and cannot load the OS or read the drive. The drive does work fione on my Mac and I can read and write to it but it will not work in the ReadyNAS.
I spent some time on the phone with Seagate Tech Support and they are sending me a replacement drive as they believe there may be an issue with the drive's firmware. I have rebuilt the NAS and it appear to be working fine.
At this point I am considering this issue resolved since the RaedyNAS seems to be working fine as long as I don't use that drive.
- VE6CGXJun 09, 2016Master
I wonder built in power supply is sick being unable to supply enough juice for two drives. Or that driveès control interface logic is hosed.
- dschwartzerJun 09, 2016Luminary
I would not think it is a power supply issue since using a different drive in the other bay (it doesn't seem to matter which drive is in which bay) works fine. The only failure is the questionable drive.
I should have the replacement drive in about 3 days. I'll report back once I install it in the system and we'll see if there are issues.
- VE6CGXJun 10, 2016Master
If you think psu is good,that suspect drive as I mentioned already has interface logic hardware issue. Did you investigate the connectors with mag. glass? Any shorts between pins or mising (broken) pin? If nothing pysical damage is shown the logic circuitry maybe bad.
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