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Forum Discussion
Mushy
Aug 06, 2017Aspirant
Corrupt Boot - "Err: Could not mount root RAID d"
Hi Team, My ReadyNAS is not booting. On attempted bootup a message appears "Err: Could not mount root RAID d". RAIDar is showing Status:Corrupt root. Running 6.7.5 firmware as used USB Recover...
Marty_M
Aug 07, 2017NETGEAR Employee Retired
Hello Mushy,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community Team
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