NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Corrupt Root ReadyNAS Duo V1
I just installed a new disk into my ReadyNAS Duo v1 which had been deteched with a "bad disk." All this from posts about one week ago.
When I turned on the device, it was acting much as it did before -- blue "on" light blinking slowly and occasionally diming. Then, the "on" light turned solid blue and disk lights are blinking -- three short, three long -- in yellow (or green). RAIDar saw the device after the initial startup delay. The message now says "corrupt root."
One disk has the data files, and the new disk is (presumably) blank. I know the synch process does take quite some time. Would the device's current blinking indicate the synch process, or do I have a different problem.
Does "corrupt root" indicate a disk problem or a device problem. I also just purchased a second ReadyNAS Duo RDN2000. If my "old" NAS is the problem, can I use the "new" NAS and install my data-filled disk (presumably, the one which was not idetified as "bad") with my new disk and expect the synch process to occur?
Thank you.
The default admin password for the duo v1 is "netgear1"
12 Replies
Replies have been turned off for this discussion
This doesn't suggest a problem with the chassis is likely. The problem is most likely on the disks so moving the disks to another chassis will not help.
Assuming you are the original purchaser of this Duo v1 unit I would suggest you contact support. They would need to charge you, but this would be the best way to get help.Also the Duo v2 is a very different device to the Duo v1. You can't migrate disks between the two. See http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
It is possible however that the Duo you recently bought is a Duo v1 hardware revision 2. Reading the above article should help you confirm either way.Thank you.
I did read the article, and it does appear my "new" duo is v1. The registration (which is no longer available to me -- see my other post and your response) is prior to 2011. The article gives two clues to the "v1" status: prior to 2011, all are v1; and models 2000-100 are v1 (which is on my device plate).
You indicated which of my "old" disks was registering as a "bad disk." This is the disk I just replaced, and I then got the "corrupt root" message. I would think having two bad disks happen at the same time is very unlikely.
If I use my "new" duo v1, loading one "old" disk at a time, if one is really OK, will I get some sort of message telling me the disk is good?
I would suggest you contact support. Make sure you still have both disks that were originally in the Duo v1. I would suggest you power off the system now. If you purchase support they would likely get you to boot the system into a special mode so that they can analyse the system remotely.
If you have one bad disk in some rare cases replacing the disk may not be enough to resolve the problem. That doesn't mean the other disk is bad.
Corrupt root means that the system can't boot off the disks for some reason. That in itself doesn't mean that a disk is bad.
If I recall correctly one of your disks had a huge ATA error count and is bad.
Of course another option would be to do a factory default (wipes all data, settings, everything) and restore your data from backup (assuming you have one).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
