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Forum Discussion
Knorske
Jan 22, 2016Aspirant
Corrupt Root ReadyNAS Duo V1
I just installed a new disk into my ReadyNAS Duo v1 which had been deteched with a "bad disk." All this from posts about one week ago. When I turned on the device, it was acting much as it did b...
- Jan 25, 2016
The default admin password for the duo v1 is "netgear1"
mdgm-ntgr
Jan 22, 2016NETGEAR Employee Retired
This doesn't suggest a problem with the chassis is likely. The problem is most likely on the disks so moving the disks to another chassis will not help.
Assuming you are the original purchaser of this Duo v1 unit I would suggest you contact support. They would need to charge you, but this would be the best way to get help.
Also the Duo v2 is a very different device to the Duo v1. You can't migrate disks between the two. See http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
It is possible however that the Duo you recently bought is a Duo v1 hardware revision 2. Reading the above article should help you confirm either way.
- KnorskeJan 22, 2016Aspirant
Thank you.
I did read the article, and it does appear my "new" duo is v1. The registration (which is no longer available to me -- see my other post and your response) is prior to 2011. The article gives two clues to the "v1" status: prior to 2011, all are v1; and models 2000-100 are v1 (which is on my device plate).
You indicated which of my "old" disks was registering as a "bad disk." This is the disk I just replaced, and I then got the "corrupt root" message. I would think having two bad disks happen at the same time is very unlikely.
If I use my "new" duo v1, loading one "old" disk at a time, if one is really OK, will I get some sort of message telling me the disk is good?
- mdgm-ntgrJan 22, 2016NETGEAR Employee Retired
I would suggest you contact support. Make sure you still have both disks that were originally in the Duo v1. I would suggest you power off the system now. If you purchase support they would likely get you to boot the system into a special mode so that they can analyse the system remotely.
If you have one bad disk in some rare cases replacing the disk may not be enough to resolve the problem. That doesn't mean the other disk is bad.
Corrupt root means that the system can't boot off the disks for some reason. That in itself doesn't mean that a disk is bad.
If I recall correctly one of your disks had a huge ATA error count and is bad.
Of course another option would be to do a factory default (wipes all data, settings, everything) and restore your data from backup (assuming you have one).- KnorskeJan 23, 2016Aspirant
I contacted tech support, after buying a year's contract. The response was "I need to send this to a higher."
In the meanwhile, I loaded my "bad disk" into a different duo v1, along with a blank drive, and the unit is now synching. The trouble with the unit is I can not register it. I purchased it on eBay, and the unit is already registered, by someone else (original owner?). Apparently, a former owner changed the RAIDar password, and I can not access Front Page.
Do you have any suggestions about how to access the unit other than via RAIDar?
For my "old" duo v1, the unit registering a "Corrupt Root," I performed a factory reset (with a blank disk--no files to lose!), and it is in the process of "Creating Volume." I believe, once the unit is in a final boot, I can load my "good disk," and the unit will then sync (and fill) the blank. Am I pretty much correct?
Thank you.
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