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Forum Discussion
Morris2000
Oct 14, 2017Tutor
ReadyNAS Ultra 2 plus Corrupt root
Readynas ultra 2.
2 disk System was working fine. Was told there was a new firmware update. Did the update and now system is not working. Corrupt root.
Tried factory reset. Disk check all fine but get to setup and choose a raid type then it gets corrupt root. Tried factory reset with each single disk. Same problem.
Tried usb recovery tool. Same problem.
Firmware broke working NAS. Any ideas?
2 disk System was working fine. Was told there was a new firmware update. Did the update and now system is not working. Corrupt root.
Tried factory reset. Disk check all fine but get to setup and choose a raid type then it gets corrupt root. Tried factory reset with each single disk. Same problem.
Tried usb recovery tool. Same problem.
Firmware broke working NAS. Any ideas?
Thanks all for the help and advice. In the end a kindly netgear support remoted in using using tech support mode and fixed it. I presume it was the firmware on the flash, nothing else has changed.
9 Replies
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- StephenBGuru - Experienced User
Attach the disks to a Windows PC (either SATA or with a USB adaptor), and unformat the drives. One way is to use Seatools or Lifeguard to zero the disk. Or use windows disk manager - selecting each "volume" and deleting it.
Then reinsert the drives, and boot the NAS. It will do a factory install (since the drives are blank).
Tried the windows way - Both drives "unallocated" on windows - Corrupt Root
Used Lifeguard to check and Zero fill the drives - Still corrupt root
Is there a way to reinstall firmware onto the internal flash? Seems to me that may be the issue?
- ArafelAspirant
I am having the same issue, my ultra 2 no longer will boot after the latest firmware update. I'm afraid I have lost all the data on it unfortunately.
- Arafel.
The data wasn't the problem since I managed to recover that. Just can't get the damn thing to reinstall.
For the data I used UFS explorer pro to reform the raid on my windows machine and then copied the data that i required. Reclaime also works well and is cheaper and also easier to use. - Sorry. They both cost the same it seems. There are also quite a few posts online about using a linux machine to mount the drives. You can try and chek those out too.
- StephenBGuru - Experienced User
Arafel wrote:
I am having the same issue, my ultra 2 no longer will boot after the latest firmware update. I'm afraid I have lost all the data on it unfortunately.
The problem here is more complicated than that. Can you start a new thread on your problem? It gets too confusing when multiple folks with similar (or even identical) problems are active on the same thread - basically it's too hard to track who has tried what.
Morris2000 wrote:
Arafel.
The data wasn't the problem since I managed to recover that. Just can't get the damn thing to reinstall.
For the data I used UFS explorer pro to reform the raid on my windows machine and then copied the data that i required. Reclaime also works well and is cheaper and also easier to use.R-Linux for windows is free, and should handle RAID-1 ( http://www.r-tt.com/free_linux_recovery/ ). It won't do btrfs, but ext is used in 4.2.x firmware.
You can also try paid (per-incident) support at my.netgear.com. Generally these issues are related to the OS partition, and not the data. Support can generally repair the OS partition.
- StephenBGuru - Experienced User
What firmware were you running, and what did you update it to?
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