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dlevens's avatar
dlevens
Aspirant
May 18, 2016
Solved

Crashplan no longer autostarts on 6.5.0

I updated my ReadyNas 516 from 6.4.2 to 6.5.0 and now crashplan no longer starts on bootup. 

 

I have tried uninstalling and reinstalling crashplan 4.7.0 but it will not auto start on boot up. I can easily start it after boot up via SSH by using 

/usr/local/crashplan/bin/CrashPlanEngine start

Any ideas on what to check to fix this? 

  • Thanks to Viktor over at the Code42 forums, I have a working solution. The problem was I was missing a few symbolic links in the run folders. In my case, even after a fresh install of crashplan 4.7.0 I only had a single symbolic link in "/etc/rc5.d/S02crashplan" that pointed to my init script for the CrashPlanEngine service: “/etc/init.d/crashplan"

     

    For those with my same issue, I only had to do these commands to solve this:

    ln -s /etc/init.d/crashplan /etc/rc0.d/K01crashplan

    ln -s /etc/init.d/crashplan /etc/rc1.d/K01crashplan
    ln -s /etc/init.d/crashplan /etc/rc2.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc3.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc4.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc6.d/K01crashplan

     

    update-rc.d crashplan defaults

4 Replies

Replies have been turned off for this discussion
  • kohdee's avatar
    kohdee
    NETGEAR Expert

    CrashPlan being installed on the OS volume is not recommended.  But anyway, what script were you using to start it automatically in the first place? 

    • dlevens's avatar
      dlevens
      Aspirant

      I appreciate the willingness to help, Thank You. I never needed a script, for many years and several versions of CrashPlan I just installed it and reboot and it always auto ran on boot up. I only use this NAS for one purpose, to act as a headless offsite CrashPlan server. 

       

      Something changed from 6.4.2 to 6.5.0 and I am not sure where or what to check?

       

      I just found this...

      https://support.code42.com/CrashPlan/4/Troubleshooting/Configuring_CrashPlan_Engine_To_Start_On_Boot_OpenSUSE

       

      Does this Help?

       

       

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      kohdee wrote:

      CrashPlan being installed on the OS volume is not recommended.  

       

      Perhaps, though it is generally safe enough if you reconfigure the cache location (and perhaps symlink the upgrade folder).  


      kohdee wrote:

      CrashPlan being installed on the OS volume is not recommended.  But anyway, what script were you using to start it automatically in the first place? 


      If the OP was using the normal crashplan install, Crashplan would have created a symlink ( /etc/init.d/crashplan ) to /usr/local/crashplan/bin/CrashplanEngine

  • Thanks to Viktor over at the Code42 forums, I have a working solution. The problem was I was missing a few symbolic links in the run folders. In my case, even after a fresh install of crashplan 4.7.0 I only had a single symbolic link in "/etc/rc5.d/S02crashplan" that pointed to my init script for the CrashPlanEngine service: “/etc/init.d/crashplan"

     

    For those with my same issue, I only had to do these commands to solve this:

    ln -s /etc/init.d/crashplan /etc/rc0.d/K01crashplan

    ln -s /etc/init.d/crashplan /etc/rc1.d/K01crashplan
    ln -s /etc/init.d/crashplan /etc/rc2.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc3.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc4.d/S01crashplan
    ln -s /etc/init.d/crashplan /etc/rc6.d/K01crashplan

     

    update-rc.d crashplan defaults

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