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Forum Discussion
sdouek
Jul 07, 2015Guide
CrashPlan updated to 4.3 and now my GUI will not connect.
OK CrashPlan updated to 4.3.0 and now my Windows 7 GUI will not connect. The fix: 1)Make sure Windows 7 GUI is 4.3 and make sure it is not running when you are doing the steps below: 2) Copy yo...
StephenB
Jul 07, 2015Guru - Experienced User
Sorry, I missed an important detail...
sdouek wrote: EDIT: Configure your ui.properies file on you PC appropriately. i.e. sevice port should be 4200 if you are using ssh to tunnel or service host should be changed to your NAS ip adresss if you made the proper changes in the my.service.xml file on you nas.
c:\Program Files (x86)\CrashPlan\conf\ui.properties still had the correct service port. The 4.3 Crashplan GUI is apparently ignoring that port. So if you are using tunneling you need to edit C:\ProgramData\CrashPlan\ui_username.properties, and configure the same service port there.
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