NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Edouard
Jul 02, 2021Tutor
credential issue
After having issue, I did a factory reset. Firmware 6.10.5 During setup I fill up my creedentials (new password) When I try to log in, it goes to the admin page friefly the restart the login prose...
StephenB
Jul 02, 2021Guru - Experienced User
Edouard wrote:
After having issue, I did a factory reset.
Firmware 6.10.5
During setup I fill up my creedentials (new password)
When I try to log in, it goes to the admin page friefly the restart the login prosess in loop.
Try using Chrome as the browser, and browse to https://nas-ip-address/admin Use the actual IP address of course (and don't substitute the NAS name). Also type out https:// explicitly.
There is a hotfix for this issue coming, so if this workaround succeeds you could just continue to use it until the hotfix arrives.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!