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Forum Discussion
SLK-Purdue
Jan 29, 2017Luminary
Daily (almost) UPS Communication error
I see a periodic (almost every day) UPS Communication Error at 1900h. This is too regular to not be a software error. I am running 6.6.1. This is nothing else in the logs at this time. I believe ...
FramerV
Jan 31, 2017NETGEAR Employee Retired
Hi SLK-Purdue,
Not sure if this is related to the AV issue that is being investigated. Can you try to disable your Anti-Virus and see if it will make any difference.
Regards,
- SLK-PurdueFeb 01, 2017Luminary
No Joy!! I disabled AV and got the same error at the same time later that day.
- StephenBFeb 01, 2017Guru - Experienced User
Maybe PM skywalker and ask him if he'd like the logs.
There are some ongoing issues with UPS monitoring in 6.6.1 that some people are running into. One of my cyberpowers hasn't been playing nicely with my RN526 (though another cyberpower is working just fine).
- SLK-PurdueFeb 12, 2017Luminary
Problem continues with AV disabled.
New data - this is clearly clock based. When I adjust the time, the problem moves accordingly. I have confirm I can see nothing in the cron logs. Any clues?
- FramerVFeb 14, 2017NETGEAR Employee Retired
Hi SLK-Purdue,
May I ask for the system logs? I will try to inquire about your case.
How do I send all logs to ReadyNAS Community moderators?
Regards,
- nsneFeb 16, 2017Virtuoso
I'm seeing this issue too. Didn't realize a thread of sorts had already been created when I posted mine: https://community.netgear.com/t5/ReadyNAS-Hardware-Compatibility/Regular-UPS-disconnects-reconnects/m-p/1229958
- FramerVFeb 19, 2017NETGEAR Employee Retired
Hi SLK-Purdue,
If in case you would want to try, we have the BETA firmware released already.
ReadyNASOS 6.7.0-T158 (Beta 1)
Regards,
- SLK-PurdueFeb 19, 2017Luminary
Thanks for the offer. I don't have a spare unit available at the moment to try a Beta. Primary units are being used for some important work and need to not take beta risk with those units. Did you find a problem that explains this behavior?
Thanks,
Scott
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