NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Antony11
Jun 27, 2015Aspirant
Dead PSU NV+ - Can I simply plug and play in new ReadyNAS?
Hi All, I've a ReadyNAS NV+ which seems to have a failed PSU - from online forums I see that these are a part that's no longer available (thanks Netgear) and I need to access the data that's stored on...
vandermerwe
Jun 27, 2015Master
Netgear support is international.
If the array is healthy I think there will be no charge, however if it is not you may need to pay for data recovery. In your case I think it should be free.
The process involves Netgear remotely accessing your unit, then you putting in the disks when they instruct you to. Once you have access to the data you must copy it to another location ( hence the need for suitable storage space other tan the disks in the nas). Once you have backed up the data the new nas is factory defaulted back onto os6 and you can restore the data to it from backup.
You cannot do this without Netgear support.
Of course if you get a pau AND anew nas you could use the old nas for backup.
If the array is healthy I think there will be no charge, however if it is not you may need to pay for data recovery. In your case I think it should be free.
The process involves Netgear remotely accessing your unit, then you putting in the disks when they instruct you to. Once you have access to the data you must copy it to another location ( hence the need for suitable storage space other tan the disks in the nas). Once you have backed up the data the new nas is factory defaulted back onto os6 and you can restore the data to it from backup.
You cannot do this without Netgear support.
Of course if you get a pau AND anew nas you could use the old nas for backup.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!