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Forum Discussion
jbajada
Oct 19, 2018Aspirant
Delete existing Amazon Drive Credentials so it prompts for new ones?
Hi,
How do I delete the existing Amazon Drive authentication that is stored on my ReadyNas, so it will prompt me to re-enter the info? I've tried mulitple browsers as well as performing a OS reinst...
jbajada
Oct 24, 2018Aspirant
Hi John,
There isnt a leave option.. The amazon option is in the OFF position and will not allow you to select ON as you can with the other cloud backup options..
Within Amazon Drive, it says: Your account does not currently have any connections.
Here is the logs:
| Oct 19, 2018 02:26:44 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 19, 2018 02:12:22 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 12, 2018 08:33:48 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 12, 2018 05:49:57 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 12, 2018 03:29:13 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 12, 2018 12:08:35 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
| Oct 11, 2018 06:32:03 PM | System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive. | |
JohnCM_S
Oct 24, 2018NETGEAR Employee Retired
Hi jbajada,
Can you download the complete system logs of the NAS? You should be able to download that by going to System > Logs. Please upload the zip file to a file sharing site and then PM me the download link.
Regards,
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