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brucecowen's avatar
brucecowen
Aspirant
Jan 23, 2016

Delete Locked Files RND4000-100NAS

I would like to delete a folder that contains over 700 locked files.  I have been deleting one at a time by Get Info, unlocking, then trashing which deletes it.  Is there a way I can delete the whole folder?  The error message reads:  The operation can't be completed because you don't have permission to access some of the items."  I'm running the ReadyNAS on a iMac OS 10.11.2.

 

Thanks,

 

Bruce

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If the "folder" is a share, then delete the share from the web UI.

     

    If the folder is in a share, then if you are using "user security mode", then go to the advanced options screen for the share and reset the permissions.  The settings below will work:

     

    Reset Permissions 02.png

    Click "apply" on the bottom right when done.  The "set ownership" box will immediated become unchecked.  After a while there should be a pop-up telling you that the operation is complete.  Then you should be able to deleted the files.

    • brucecowen's avatar
      brucecowen
      Aspirant

      The folder is not a share.  Here what my screen looks like.  Thanks,  Bruce

      Screen Shot 2016-01-26 at 10.57.47 PM.png

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello brucecowen,

         

        The main folders of the NAS are called shares, those are the ones listed in the share listing of the admin page. 

         

        If you are referring to a subfolder ( a folder inside a ReadyNAS share), you should be able to delete the whole folder when you map the share where it is located.

         

        Regards, 

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