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jferment's avatar
jferment
Aspirant
Mar 10, 2018
Solved

ReadyNas RND4000-100NAS Failure - How do I recover

So my NAS has been perfect for years.  We recently had a power outage and I heard the UPS beeping at me, eventually it shutdown.  Power came back on and the NAS never turned on.


After reading some posts I assumed it was the power supply board, bought a new power supply off amazon and NOPE, didn't boot.

So now I am sitting here with 15 years worth of photos / videos and other important stuff and not sure what to do.

 

I am guessing since the new power supply didn't help ( nothing happens when I push the power button ) that I'm just screwed here.

 

Is there any way to recover the data off my disks,  I stupidly ran the Netgear proprietary RAID which I now realize means I can't pull the data any possible way.


Any suggestions????

 

I would buy another NAS just to recover my data, but it seems I need to have someone remotely mount the drives and I'm sure thats hundred of dollars to get done.

 

Please HELP??

  • Did you replace the power supply (which is not a board) or something else?  Also, your NAS can't accept a stock PSU, there needs to be a change to the pinout.  If you didn't purchase one that was already adapted for the NV+, you'd need to make the modification here:  https://www.readynas.com/download/archive/pdf/ReadyNAS_PSU_pinout.pdf

     


    jferment wrote:

     

    Is there any way to recover the data off my disks,  I stupidly ran the Netgear proprietary RAID which I now realize means I can't pull the data any possible way.

     


    XRAID isn't proprietary.  It's layered on top of standard RAID.

     

    It is possible to mount the array in an X86 linux system (and almost all PCs can boot up with a linux live boot disk).  You'd need to connect the disks to the PC with SATA or a USB adapter/dock.  Let us know if you want to try that option.

     

    You could also purchase a used NV+, and migrate your disks directly to it.  You'd need to be careful to get a v1 NAS (-100NAS in the part number).  Anything you purchase would be at least 6 years old, so it wouldn't be a long term solution. 

     

    A third option would be to purchase RAID recovery software - some users have reporte success with ReclaiMe.  That runs on a Windows PC, and has the advantage that it could recover data if the array was damaged.

     


    jferment wrote:

    So now I am sitting here with 15 years worth of photos / videos and other important stuff and not sure what to do.

    ... I stupidly ran the Netgear proprietary RAID 

     


    As noted above, it isn't proprietary.  The real lesson here is that RAID isn't enough to keep your data safe.  The only way to do that is to maintain backup(s) on other devices.  Devices and disks fail, and there is always the risk of theft, fire, flood, lightning etc.

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you replace the power supply (which is not a board) or something else?  Also, your NAS can't accept a stock PSU, there needs to be a change to the pinout.  If you didn't purchase one that was already adapted for the NV+, you'd need to make the modification here:  https://www.readynas.com/download/archive/pdf/ReadyNAS_PSU_pinout.pdf

     


    jferment wrote:

     

    Is there any way to recover the data off my disks,  I stupidly ran the Netgear proprietary RAID which I now realize means I can't pull the data any possible way.

     


    XRAID isn't proprietary.  It's layered on top of standard RAID.

     

    It is possible to mount the array in an X86 linux system (and almost all PCs can boot up with a linux live boot disk).  You'd need to connect the disks to the PC with SATA or a USB adapter/dock.  Let us know if you want to try that option.

     

    You could also purchase a used NV+, and migrate your disks directly to it.  You'd need to be careful to get a v1 NAS (-100NAS in the part number).  Anything you purchase would be at least 6 years old, so it wouldn't be a long term solution. 

     

    A third option would be to purchase RAID recovery software - some users have reporte success with ReclaiMe.  That runs on a Windows PC, and has the advantage that it could recover data if the array was damaged.

     


    jferment wrote:

    So now I am sitting here with 15 years worth of photos / videos and other important stuff and not sure what to do.

    ... I stupidly ran the Netgear proprietary RAID 

     


    As noted above, it isn't proprietary.  The real lesson here is that RAID isn't enough to keep your data safe.  The only way to do that is to maintain backup(s) on other devices.  Devices and disks fail, and there is always the risk of theft, fire, flood, lightning etc.

    • jferment's avatar
      jferment
      Aspirant

      StephenB Thanks so much for responding so quickly.

       

      The PSU I bought was off amazon, I didn't realize I needed a modified pinout, I definitely jumped the gun on that one.  I will give that a shot tonight.

       

      And I completely each my words about the proprietary Raid.

      I have several Linux Laptops, I however only have 1 USB3.0 to SATA connector.  I used 3 drives in my NAS so I think I need to get 2 more before I can try that.

       

      If I go that route is there anything special I have to do to mount them as a RAID array?  Please point me to the right spot if thats the case.

       

      I did look into older units, they were expensive and all used.

       

      I 100% agree with your real lesson, I used to be paranoid of a single disk failure ( already lost one ) so I bought the NAS years ago, I guess I never thought the HW would fail.  I should have know better.

       

      Thanks again for all your help.

       

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