Forum Discussion

Aspirant

Apr 18, 2016

Deleted snapshots but disk still full

We've recently ran into a space issue with our ReadyNAS 314. It is currently on firmware version 6.4.2. We are running out of space and about 2/3rds of the drive space is listed as snapshots. 3 days ...

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frost_

Aspirant

Apr 18, 2016

I attempted the balance but it ran in finished in about 1 minute. Also started a defrag.

StephenB

Guru - Experienced User

Apr 18, 2016

Possibly there are some old (hidden) snapshots that didn't get converted with 6.4.x was installed. Your fastest path is probably to use your free chat support (support.netgear.com)

mdgm-ntgr
NETGEAR Employee Retired
Apr 18, 2016
Also be sure to download your logs so you can send the logs zip file in to support. They will request those.
mdgm-ntgr
NETGEAR Employee Retired
Apr 27, 2016
How did you get on frost_ ? Is the problem now resolved?

If it is not resolved can you send me your logs zip file (see the Sending Logs link in my sig)?