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Forum Discussion

Jack456's avatar
Jack456
Aspirant
Nov 11, 2017

Deleted snapshots on ready nas 104. Need HELP !

Hello,

Due to improper handling, all snapshots of a volume of my nas have been erased. All the files in this volume have disappeared but the size of the space used has not changed. I deduce that the data is still present but that access is impossible. Is it possible to recover this data?

ReafyNas 104 of 4 disks in Xraid.

Thank you in advance for your answers.

5 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Jack456 wrote:

    Due to improper handling, all snapshots of a volume of my nas have been erased. All the files in this volume have disappeared but the size of the space used has not changed.


    I am confused on what you are saying.

     

    Do you mean to say that both the files and the snapshots are gone?

     

    What was the "improper handling"?

     

    Also, what firmware are you running.

    • Jack456's avatar
      Jack456
      Aspirant

      My frimware is 6.4.2

      Seeing that there was a big difference between the remaining space and the volume of data, I wanted to get some space.

      When I inquired, I saw that we remove the old Snapshots to get some space but in the end I erased all the snapshots of the volume.

      The volume has disappeared from the web interface but the size of available data has not changed (or very little).

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        The volume has disapeared from the volume tab?  Or did the share disappear from the shares tab?

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