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Forum Discussion
jetheroheller
Feb 19, 2016Tutor
Difficulty using double-click and shift-click in OS6 admin console shares tab
I've got a strange problem and I'm wondering what I can try to resolve it. I have two computers, both running windows 10, both running chrome, using the same user profile, connected to the admin con...
mdgm-ntgr
Feb 19, 2016NETGEAR Employee Retired
Which version of Windows on each PC?
Which web browser and version on each PC? Have you tried multiple different web browsers?
Which firmware version is running on the NAS?
jetheroheller
Feb 19, 2016Tutor
Thank you so much for taking my question!
Let's call a the one that works, b the one that doesn't.
Which version of Windows on each PC?
a) WIndows 10 Pro 1511 10586.104 64bit, no pen or touch (Sony)
b) Windows 10 Home 1511 10586.71 64bit, 10 point touch support (Dell)
Which web browser and version on each PC? Have you tried multiple different web browsers?
a) chrome Version 48.0.2564.116 m
b) chrome Version 48.0.2564.116 m
I will try multiple browsers and report back
Which firmware version is running on the NAS?
6.4.2
- jetherohellerFeb 19, 2016Tutor
Have you tried multiple different web browsers?
Tried in IE 11. So it can't be my machine settings (alone)...
a) ver 11.102.10586.0. ctrl-click, double-click and shift-click all worked
b) ver 11.64.10586.0. ctrl-click, double-click and shift-click all worked
I've also tried updating chrome to latest version and restarting it, that did not fix the problem. I will try it again. I will clear the cache and app history, then restart my machine, then report back.
- jetherohellerFeb 19, 2016Tutor
I will clear the cache and app history, then restart my machine, then report back.
Cleared the chrome cache and app files, and restarted machine and chrome. ctrl-click and shift-click and double-click still not working in chrome.
- jetherohellerFeb 19, 2016Tutor
Both machines seem to report back chrome is using javascript 1.7
As for Java (not sure if this matters, just noticed a difference between the machines)
a) version 7.25 (1.7.0_25-b15)
b) version 8.73 (1.8.0_73-b02)
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