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Forum Discussion
JBH2121
Dec 05, 2015Aspirant
Disk capacity expansion error. vgextend with Ready NAS NV+
System specifications" Model: Ready NAS NV+ Firmware: RAIDiator 4.1.14 Disks: 2-Seagate ST2000DM001 2TB hardrives and 2-Seagate ST2000DL003 2TB hardrives Raid: Raid-X I've had this ready N...
- Dec 05, 2015
Perhaps check the SMART status on the disks.
1. Is there any way to re-ititiate the vertical expansion in such a way that I won't loose all my data? I have the critical data backed up so it's not the end of the world, but some of the entertainment data I'll loose and it's a lot of time to re-create.
I think you'd need someone from Netgear to take a look. A per-incident support request is one possibility (last price I heard on that was $75). Data recovery would be a lot more, but it is possible that they can get the array back on line w/o that. (Data recovery is a separate contract anyway).
2. If the answer to #1 is no, you are out of luck, how can I get the system back to at least a usable system vs. a paperweight with 0MB of available memory?
A factory reset would rebuild the NAS from scratch
StephenB
Dec 05, 2015Guru - Experienced User
Perhaps check the SMART status on the disks.
1. Is there any way to re-ititiate the vertical expansion in such a way that I won't loose all my data? I have the critical data backed up so it's not the end of the world, but some of the entertainment data I'll loose and it's a lot of time to re-create.
I think you'd need someone from Netgear to take a look. A per-incident support request is one possibility (last price I heard on that was $75). Data recovery would be a lot more, but it is possible that they can get the array back on line w/o that. (Data recovery is a separate contract anyway).
2. If the answer to #1 is no, you are out of luck, how can I get the system back to at least a usable system vs. a paperweight with 0MB of available memory?
A factory reset would rebuild the NAS from scratch
JBH2121
Dec 14, 2015Aspirant
I ended up going with the per incident option with Netgear. I was skeptical becuase I didn't want to pay $75 just to have them walk me through a factory reset with no chance of getting my data back. I'm still working on it with the technician but the $75 was well worth it considering what they can do. It turns out the above code was generated because a second drive failed while they system was in the middle of the vertical expansion. I started the vertical expansion because of drive failures, they were both the same age drives and apperently they were both ready to go at the same time. The Netgear technician had me boot in tecnical assist mode and he was able to rebuild the array after I replaced the bad drive. Still working on getting the right combination of drives to get everything fully back to normal but he assures me the data is healthy. I know this is sort of a perfect storm to have a second disk fail during an expansion, but thought I would post the result in case someone else gets the same error message.
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