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mistercatworks's avatar
Mar 06, 2017
Solved

ReadyNAS 312 vertical expansion but capacity not shown increased

Peformed vertical expansion:  replaced first 4GB drive with 8GB, waited until "degraded" changed to "healthy".  

Replaced second 4GB drive with 8GB, waited until "degraded" changed to "healthy"

Unfortunately, on system status page Capacity still shows as 3.63TB and has not increased.

How to I tell the system it has greater capacity?

 


  • mistercatworks wrote:

     

    Unfortunately, on system status page Capacity still shows as 3.63TB and has not increased.

    How to I tell the system it has greater capacity?

     


    Sometimes it takes a while for the expansion to complete. If it still says 3.63 TB now, try a reboot.

     

    When did you purchase your RN312?  If you purchased it new between 1 June 2014 and 31 May 2016, then you have lifetime chat support via my.netgear.com. 

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    mistercatworks wrote:

     

    Unfortunately, on system status page Capacity still shows as 3.63TB and has not increased.

    How to I tell the system it has greater capacity?

     


    Sometimes it takes a while for the expansion to complete. If it still says 3.63 TB now, try a reboot.

     

    When did you purchase your RN312?  If you purchased it new between 1 June 2014 and 31 May 2016, then you have lifetime chat support via my.netgear.com. 

    • mistercatworks's avatar
      mistercatworks
      Aspirant

      It's been several days.  I'll try a reboot as soon as that is convenient.

    • mistercatworks's avatar
      mistercatworks
      Aspirant

      After two restarts, the ReadyNAS 312 still shows only 3.63TB capacity (instead of nearly 8TB, the way it should) and the "free space" value is the same as before the drives were replaced.  

       

      What else can I do?

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        StephenB wrote:

        When did you purchase your RN312?  If you purchased it new between 1 June 2014 and 31 May 2016, then you have lifetime chat support via my.netgear.com. 

         


        Start by answering this.

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