NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mistercatworks
Mar 06, 2017Aspirant
ReadyNAS 312 vertical expansion but capacity not shown increased
Peformed vertical expansion: replaced first 4GB drive with 8GB, waited until "degraded" changed to "healthy". Replaced second 4GB drive with 8GB, waited until "degraded" changed to "healthy" Unf...
- Mar 06, 2017
mistercatworks wrote:
Unfortunately, on system status page Capacity still shows as 3.63TB and has not increased.
How to I tell the system it has greater capacity?
Sometimes it takes a while for the expansion to complete. If it still says 3.63 TB now, try a reboot.
When did you purchase your RN312? If you purchased it new between 1 June 2014 and 31 May 2016, then you have lifetime chat support via my.netgear.com.
StephenB
Mar 06, 2017Guru - Experienced User
mistercatworks wrote:
Unfortunately, on system status page Capacity still shows as 3.63TB and has not increased.
How to I tell the system it has greater capacity?
Sometimes it takes a while for the expansion to complete. If it still says 3.63 TB now, try a reboot.
When did you purchase your RN312? If you purchased it new between 1 June 2014 and 31 May 2016, then you have lifetime chat support via my.netgear.com.
mistercatworks
Mar 06, 2017Aspirant
I marked the wrong answer as solution.
- StephenBMar 06, 2017Guru - Experienced User
mistercatworks wrote:
I marked the wrong answer as solution.
fixed.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!