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Forum Discussion
Wilce
Oct 12, 2017Aspirant
Dropbox backup was working but no longer synchronizing
Hi. I´m running a NAS 102 on firmware 6.8.1. Rigth before the update, about 2 weeks ago, my NAS stopped synching with my DropBox account. Two days ago, I´ve updated my NAS firmware to the...
Amidala
Oct 16, 2017NETGEAR Employee Retired
How much is the Dropbox account’s storage space? Or you can select a smaller folder and upload it to the cloud to see if it works
- WilceOct 19, 2017Aspirant
Hi, Tks for replying.
I have 1tb of space. Space isn´t an issue...
The most curios thing is some of the folders are fully sincronized, but the largest isn´t (this particular folder has 1.372 folders inside it).
Previous to the last firmware update, everything was running correctly, but when the new firware was released, the dropbox sync just stopped and I had to reconfigure it.
But after this reconfiguration, just some folders are correctly sync´d, and the largest one is not...
I´ve tried your solution, but it didn´t work...
When I check the LOG, the files appear to be in sync, but on dropbox nothing appears.
Still hoping for a solution.
TKS.
- Marty_MOct 25, 2017NETGEAR Employee Retired
Hello Wilce,
Please try to download the complete logs of the NAS and kindly check if there is a Dropbox log. The log may contain information that might help us with the concern.
Regards,
Marty_M
NETGEAR Community Team
- WilceOct 25, 2017Aspirant
Marty.
Thanks for replaying.
I´ve already checked the logs... Accordingly to the dropbox log, all the files are uploaded, but when I check Dropbox, they simply are not there...
Do you still think the logs are necessary??? If so, I´ll upload them.
Tks again.
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