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Forum Discussion
Dropbox backup was working but no longer synchronizing
Hi. I´m running a NAS 102 on firmware 6.8.1. Rigth before the update, about 2 weeks ago, my NAS stopped synching with my DropBox account. Two days ago, I´ve updated my NAS firmware to the...
Hi, Tks for replying.
I have 1tb of space. Space isn´t an issue...
The most curios thing is some of the folders are fully sincronized, but the largest isn´t (this particular folder has 1.372 folders inside it).
Previous to the last firmware update, everything was running correctly, but when the new firware was released, the dropbox sync just stopped and I had to reconfigure it.
But after this reconfiguration, just some folders are correctly sync´d, and the largest one is not...
I´ve tried your solution, but it didn´t work...
When I check the LOG, the files appear to be in sync, but on dropbox nothing appears.
Still hoping for a solution.
TKS.
Hello Wilce,
Please try to download the complete logs of the NAS and kindly check if there is a Dropbox log. The log may contain information that might help us with the concern.
Regards,
Marty_M
NETGEAR Community Team
Marty.
Thanks for replaying.
I´ve already checked the logs... Accordingly to the dropbox log, all the files are uploaded, but when I check Dropbox, they simply are not there...
Do you still think the logs are necessary??? If so, I´ll upload them.
Tks again.
Hello Wilce,
The logs say's the sync was complete but dropbox tells it is not. 6.9.0 firmware is now available we may try to upgrade the firmware and check if that will make any difference.
Regards,
Marty_M
NETGEAR Community TeamHello Wilce,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community TeamMarty, hi.
Unfortunatly I still have the same problem... I´ve already upgraded to the latest firmware version, and still nothing.
As I said before, the log shows one thing but the files are not in Dropbox...
I´ll keep trying some things.
Tks.
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