NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Duo v2 setup
Hi all, New to NASes and networking generally, a first-time Netgear customer and enthusiastic amateur. I purchased the NAS following a recommendation from my firm's IT manager. I intend to use it ...
hi mdgm, if i did a secure erase it was not intentional!
Out of frustration I did hit the erase option in the setup wizard when i was last trying to set this up (a couple of weeks ago). The erase started but in the end I had to shut the NAS down without letting it finish.There was no option or chance to start a 'secure erase' though.
I had also tried the factory reset option previously is there a chance this could have led to the secure erase?
Basically it seems to be in some kind of loop, in that every time i restart it asks me to set the device up and it wipes whatever is on the disk.
How do I go about unlocking the disks??? I would have thought the factory default did that?
Out of frustration I did hit the erase option in the setup wizard when i was last trying to set this up (a couple of weeks ago). The erase started but in the end I had to shut the NAS down without letting it finish.There was no option or chance to start a 'secure erase' though.
I had also tried the factory reset option previously is there a chance this could have led to the secure erase?
Basically it seems to be in some kind of loop, in that every time i restart it asks me to set the device up and it wipes whatever is on the disk.
How do I go about unlocking the disks??? I would have thought the factory default did that?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
