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Forum Discussion
Duo v2 setup
Hi all, New to NASes and networking generally, a first-time Netgear customer and enthusiastic amateur. I purchased the NAS following a recommendation from my firm's IT manager. I intend to use it ...
The erase option would be the secure erase. Not letting this complete would be the cause of this issue.
You have three options:
1. Do a secure erase again and this time let it complete
2. Seek help e.g. from L3 support (via a tech support case) to fix this issue. It's a very easy issue to fix. Should only take a tech a few minutes or so to unlock the drives once remotely logged into your unit.
3. Try to unlock the drives yourself: http://www.readynas.com/forum/viewtopic.php?p=380555#p380555
You have three options:
1. Do a secure erase again and this time let it complete
2. Seek help e.g. from L3 support (via a tech support case) to fix this issue. It's a very easy issue to fix. Should only take a tech a few minutes or so to unlock the drives once remotely logged into your unit.
3. Try to unlock the drives yourself: http://www.readynas.com/forum/viewtopic.php?p=380555#p380555
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