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Forum Discussion
Duo v2 setup
Hi all, New to NASes and networking generally, a first-time Netgear customer and enthusiastic amateur. I purchased the NAS following a recommendation from my firm's IT manager. I intend to use it ...
hi all, after about five hours I gave up and decided to contact customer support. They walked me through the issue, got me to carry out a factory reset and would you believe it this fixed it.
I can now turn it on and off without losing data and without having to go through set-up. My host name is also retained.
Not sure what happened but I'm guessing I didn't carry out the factory reset properly the first time I tried it.
Thanks for all your help. Now if i can just figure out a way to copy my files to the NAS at a speed above 9mb/s i'll be happy.
I can now turn it on and off without losing data and without having to go through set-up. My host name is also retained.
Not sure what happened but I'm guessing I didn't carry out the factory reset properly the first time I tried it.
Thanks for all your help. Now if i can just figure out a way to copy my files to the NAS at a speed above 9mb/s i'll be happy.
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